The Art of Managing Conflicts

Disarm conflicts in all aspects of your life! Everywhere, in your daily life, disagreements can arise and harm your relationships. How to stay calm and manage your emotions? What to do to calm the situation? Discover positive and intelligent responses to deal with differences. The tools presented allow you to analyze behavior, manage opposition, resolve the event, or even prevent confrontation. Based on real-life cases and with the support of experts, this book provides you with the right method to drive out aggression from your personal and professional entourage. Simple, applicable solutions that come from the field for better daily management of difficult times!